Terms and Conditions

These Terms and Conditions apply to the purchase and use of hair care, skin care, and body care products sold on Kshupa. By accessing or purchasing from our website, you agree to be bound by the following terms.

1. Product Information

• Our hair care, skin care, and body care products are formulated for general personal care use.
• Product images are for reference only. Actual packaging, color, or texture may vary slightly.
• Ingredients, usage instructions, and warnings are mentioned on product labels and should be reviewed before use.

2. Usage Disclaimer

• Our products are not intended to diagnose, treat, cure, or prevent any medical condition.
• Results may vary from person to person depending on skin type, hair type, and usage.
• Perform a patch test before using any product. We are not responsible for allergic reactions or misuse.

3. Pricing and Availability

• All products are subject to availability.
• Prices may change without prior notice.
• We reserve the right to limit quantities per order.

4. Orders and Payments

• Order confirmation does not guarantee acceptance.
• Orders may be canceled due to stock issues, pricing errors, or suspected fraudulent activity.
• Payments must be made through authorized payment gateways only.

5. Shipping and Delivery

• Delivery timelines are estimates and may vary due to courier partners or unforeseen circumstances.
• We are not responsible for delays beyond our control.

6. Returns and Refunds

• Returns or refunds are accepted only as per our Return and Refund Policy.
• Opened, used, or tampered products are not eligible for return due to hygiene and safety reasons.
• Damaged or incorrect items must be reported within the specified time period.

7. Storage and Care

• Products should be stored as per instructions mentioned on the packaging.
• We are not responsible for product damage due to improper storage or handling.

8. Intellectual Property

• All product descriptions, images, branding, and content on this website are the property of Kshupa.
• Unauthorized use or reproduction is strictly prohibited.

9. Limitation of Liability

• We are not liable for indirect, incidental, or consequential damages arising from the use of our products.
• Liability, if any, is limited to the purchase value of the product.

10. Governing Law

• These terms are governed by the laws of India.
• Any disputes shall be subject to the jurisdiction of courts.

11. Changes to Terms

• We reserve the right to modify these terms at any time.
• Continued use of the website constitutes acceptance of updated terms.